Design Conjecture - PennyTalk
PennyTalk is an extension to the already existing Huntington app. It allows a user to look up specific financial terms and learn their definition. Additionally, the user may select their generation and PennyTalk will provide examples of this that would make sense to them.
The user interface generally resembles the layout of existing translator apps. Making it easy for anyone to log in and navigate their way around. PennyTalk allows people to learn about other generations without worry, increasing knowledge of one another in a safe environment. This in turn provides a gateway to more open communications.
As I have read over and over, trust is a big factor to communication. With PennyTalk, it provides people with the means necessary to understand each other is a financial context, and thus creating a more trusting relationship.
Some considerations to this concept is that this is a purely human and tech interaction. It lacks face-to-face interactions which create a personal touch and foster trust. Along with this, user interactions are one off which might prove to make engagement hard long term.
References
Blink, (September 6, 2023). The importance of open communication in the workplace. Blink. https://www.joinblink.com/intelligence/open-communication-importance#:~:text=Open%20communication%20improves%20employee%20engagement,take%20time%20to%20clear%20up.
